CED Communications Specialist/Sr Communications Specialist

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

A requirement of this position is that the employee must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank’s vaccination policy. To provide for the health and safety of its employees and support the Bank’s mission to the greatest extent possible, the Bank decided to adopt this requirement after careful review of public health information, workforce data, employee feedback, and the Federal Reserve System’s pandemic recovery plans. The Bank requires all employees to be vaccinated fully against COVID-19 as a condition of employment.

The Federal Reserve Bank of Atlanta seeks qualified candidates for the position of Community and Economic Development (CED) Senior Communications Specialist, with a specialization in community development outreach and social media engagement.

The CED program supports the Central Bank’s monetary policy and bank supervisory functions and seeks to foster economic mobility and resilience among low- and moderate-income communities in the Southeast. We do this by conducting research, creating original content and data tools, engaging stakeholders, and tracking and elevating issues facing the Southeast’s lower-income residents.

The CED Senior Communications Specialist will lead the department’s internal and external communications strategy. The Communications Specialist will collaborate with internal and external Federal Reserve Bank of Atlanta partners on projects from ideation to execution, while working collaboratively with CED business units to implement tailored communications and marketing campaigns that maximize target audience reach and impact. The ideal candidate is an innovative content creator, effective writer and communicator who can translate CED’s technical data and complex messages with passion and engagement to CED’s diverse stakeholders. Candidates should also have experience in social media campaign development, metrics and dashboard tracking, editorial calendar creation, relationship building, project management, data visualization, virtual collaboration tools (eg. Asana, MS Project), and customer relationship management databases (ie – Microsoft Dynamic CRM). Prior experience working in Community and Economic Development is desired but not required.

Key Responsibilities:

  • Utilize various platforms and approaches to develop and launch strategies that engage stakeholders throughout the Southeast and staying abreast of related best practices. May include social media, webinars, eblasts, newsletters/blogs, research papers, podcasts, video, and more.
  • Coordinate the development of internal and external content with Public Affairs, other Reserve Banks, national and local partners. This includes editing, writing for brief articles, presentations, and other material.
  • Develop success metrics and methods of measuring the impact of communications through coordination with the Bank’s Public Affairs team and adjusting future communications strategies, as appropriate.
  • Help manage the program’s contact relationship system, Microsoft Dynamics CRM, including maintenance of database, processes to use CRM functions, and opportunities to expand the programs existing list.
  • Develop communications resources for events, to include marketing, day-of collateral, and post event materials that expand audience and impact.
  • Represent the Atlanta Fed on Federal Reserve System Community Development communications initiatives as needed.
  • Support the management of events and special projects as needed.

Education:

  • Bachelor’s Degree preferred

Experience:

  • Less than two years

Knowledge Area/Technical Skills/Certifications and Licenses:

  • Strong organizational skills
  • Ability to multi-task and problem solve
  • Community and economic development
  • Planning and project management
  • Editing/proofreading/presentation skills
  • Database management/CRM

Individual Competencies:

  • Demonstrates Self-Awareness
  • Problem Solving
  • Action-Oriented
  • Collaborates
  • Communicates Effectively

To Apply: 

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.